AI & Chatbots in Travel / 旅行業界におけるAIとチャットボット

A discussion around the new tech that’s being applied to travel – how are they being adopted, and what kind of traction rates is being seen? How will it allow companies to reimagine the way they interact with customers?


Masaya Higuchi, Business Unit Executive, Watson Customer Engagement, IBM Japan
Bryan Xiao, CEO & Founder,
Facilitator: Yeoh Siew Hoon, Founder, WIT