AI & Chatbots in Travel / 旅行業界におけるAIとチャットボット

A discussion around the new tech that’s being applied to travel – how are they being adopted, and what kind of traction rates is being seen? How will it allow companies to reimagine the way they interact with customers?

旅行関連するテックについて話をします。どのように使われ、そしてどのように面で牽引が見られるでしょうか?どのように企業と顧客が交流する方法を再想像させるでしょうか。

Masaya Higuchi, Business Unit Executive, Watson Customer Engagement, IBM Japan
Bryan Xiao, CEO & Founder, QYER.com
Facilitator: Yeoh Siew Hoon, Founder, WIT